Privacy policy

We understand your concern about the personal information when placing an order on our web site. We use this data only for the purpose of filling an order, or communicating with the customers about the status of an order.

We treat this customer information as private and confidential, and we donot disclose this information to other individuals or organizations unless required by law. is committed to safeguarding the privacy of our customers' personal data.

It can be appreciated that there has to be a fine balance between the need to provide better, personalized and customized service to you and at the same time to protect your personal details. We appreciate the trust you have in us that we shall not misuse your personal information in any way.

This document explains every aspect of our Privacy Policy to you. Your visit and actions undertaken on our site will be governed by the following policy. We reserve the right to add, modify, delete or change the contents of this privacy policy as may be felt necessary by us, though the changes will be consistent with the spirit of the terms presented below.

Information Collected:

To enable you to place an order on our site, personal information (Name, Address, City, State, Country, Zip Code, Telephone Number, Contact E-mail Address) is necessary and is collected by, which is submitted to us freely and consciously by site visitors. Personal information is not collected, when you simply browse the site.

Apart from this, our systems gather certain details about your computer’s Internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come.

Why we collect your Personal Information?

Information we collect on is used to enhance your shopping experience in the following ways:

To deliver merchandise that you purchase online,
To send confirmation about your orders,
To respond to your customer-service inquiries or requests,
To communicate for the special offers and featured items to you, if you choose to receive such notices and
To customize your shopping experience.

Information Modification:

You can modify your personal details by accessing ‘My Account’ option and modify your recipients address details by accessing ‘Address Book’ option as well you can change or give new password by accessing ‘Password’ option anytime from our site. For all these modification, you first have to login by giving valid Email & Password.

Information Sharing:

The most important question in your mind as to with whom do we share your information? The answer to this question is that we do not lease, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, vendors, etc to enable them to perform their functions related to your order fulfillment. Apart from this normal business requirement, information may also be needed to be shared with law authorities for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

Information Usage:

The most important usage of the information collected from you is your email, which is used to inform you that your order has been Confirmed/Executed. Your email is also used to inform you for your customer service related queries and for any newsletters you wish to receive. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.

Cookies Usage:

We do not use cookies technology to track any movement of the visitors in our web site.

Changes to Privacy Policy:

We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will post notice of the change on for at appropriate time. And by using our site means you agree to the terms and conditions of the privacy policy.


If you have questions about the site and the policy, or if you wish to report a violation about the policy,
Please do contact us at:
Spring Harmony International (P) Ltd.
Durbar Marg, Kathmandu, Nepal
P.O.Box: 2291
P: 977-1-4227784